The shifting global order, stress-tested international governance structures and grand challenges related to climate, public health and migration have an enormous impact on how policymaking goals are achieved at the municipal, national and international level. The era of high market volatility is forcing leaders to reassess geopolitical strategies, introduce contingency plans and redefine growth models. With mounting pressure on the nation states’ regulatory capacity from emerging technologies on the one hand, and increasing complexity of projects and policies on the other, governments play an ever important role, laying out futureproof domestic policies and coordinating global responses to wicked problems.
We believe that, in times of crises, sound policymaking can best respond to these challenges by focusing on:
Multiple policy problems require breaking down silos and overcoming political resistance through an evidence-based approach, horizontal coordination, stakeholder management and agenda socialisation. Achieving the best possible outcomes requires holistic review, development and delivery of strategic solutions for public institutions with the focus on government functions and their effectiveness.
By topic (e.g. facilitating investment)
Sectoral (e.g. education, transportation, etc.)
Functional (e.g. HR, finance, procurement, etc.)
Target operating models
Establishing a holistic baseline: impact, performance, technology, risks, opportunities, trends.
Review of best practices.
Option design and detailing
Formulating strategic options and detailing.
Defining implementation roadmap.
Leadership coaching and bespoke course portfolio.
Leveraging experts with similar frontline experience provides nuanced assessments, realistic options and implementation plans that can be executed.
Our strategies and operating models improve understanding, socialisation and chances of implementation success.
We prepare you to stress-test options and recommendations in table-top simulations.
We embed your delivery leads early in the process to increase ownership of recommendations.
Hands-on delivery support through people with frontline experience.
Highly interconnected goals require alignment, prioritisation and trade-off decisions, as well as thorough stakeholder management and agenda socialisation to achieve consistency across all domains. We can formulate and review citizen-facing policies across the entire government. This typically includes objectives such as: quality of life (e.g. improving overall wellbeing, access to culture and sports), economic development (across trade and investment, infrastructure, education, social services, etc.) and quality of government (e.g. increasing efficiency, ensuring better user experience, eradicating corruption).
Vision and mission objectives review
Definition and review of national objectives, missions and benchmarks.
Design and delivery of comprehensive policy change across all functions of government.
Subject-related support and detailing of policy (e.g. in education, health, infrastructure, development).
Development of policymaking best practices (e.g. transparency standards, processes, benchmarks, KPIs).
Whole-of-government policy alignment
Direction setting, policy formulation, review and iteration across entities, as well as prioritisation and trade-off handling.
Translation of policy positions into delivery plans, regulations and directives.
Breaking down the silos
With our support, you will manage interdependencies to identify trade-offs, prioritise objectives and ensure socialisation.
Political support and leverage
Securing alignment in policy objectives and measures with the highest levels of government to ensure appropriate resource allocation.
Securing the deep involvement of citizens and interest groups using proven deliberative methods that allow ideas to be tested and ensure buy-in.
We will help you maintain laser-sharp focus on a few key policy items at a time, leveraged by necessary resources and political capital.
Empowering middle management to be in charge of diffusing and executing change.
Mounting pressure on the public sector to be more efficient and better serve citizens is only surpassed by the rapid acceleration of technological development. With the ever-expanding landscape of new frameworks and solutions, distinguishing between shiny new toys and tools that are fit for purpose is crucial.
Instead of offering off-the-shelf products, we offer comprehensive support with our content and technology partners in areas including embedding behavioural science at the centre of the government, professionalising public engagement and developing public-sector innovation ecosystems (including venture building, setting up R&D financing and procurement standards, and designing regulatory sandboxes).
One of our first citizen-centric endeavours—→Humanise.AI—is an automated conversation platform that allows governments to take public engagement to the next level. Rapidly disseminating critical information and gathering feedback from relevant parties, our solution can help assess needs and improve satisfaction, while reducing costs and allowing civil servants to focus on what is key.
Developed by the minds behind IBM Watson, Humanise.AI combines best-in-class technology with the latest behavioural science and industry insights tailored to the client and use case.
Please contact us for more information →email@example.com
Appoint in-house innovation champions to drive change.
Provide teams with the freedom and resources to try out new ways of achieving outcomes.
Focus on areas where meaningful difference can be achieved rapidly.
Strive to develop and test pilots quickly to demonstrate viability.
International goal-setting, collaboration and negotiations are inherently complex, both in terms of process (formal and informal rules) and content (e.g. COP climate negotiations, WTO, G20). They require a coordinated effort and involve many types of stakeholders. To maximise your chances of success, we offer comprehensive support for hosting, facilitating and participating in international negotiations and fora (e.g. G20, WTO, EU, AU, ASEAN).
Country/IO position intelligence
Providing insights into specific policy positions .
Subject-related support to detail policy positions.
Defining overall strategy and agenda .
Preparation and participation
Strategy execution (e.g. meeting facilitation, priority negotiation and alignment, statement drafting and refinement).
Developing and delivering a training programme covering hard and soft skills, including running simulations.
Strategic logistics support
Logistics and protocol support for chairing countries.
Leverage past negotiations to develop a strong baseline for the ordinary conduct of business.
Build whole-of-government teams with a mandate to ensure consistency of actions across all members of the government.
Train and test
Develop a thorough training programme with realistic simulations of negotiations and facilitation.
Bring together global experts to collect viewpoints on the positions and priorities of all relevant parties.
Be ready to improvise by preparing contingency plans to deal with unplanned situations or to seek emerging opportunities.
African Development Bank (AfDB)
Armed Forces of the Netherlands
Asian Development Bank (ADB)
Asia-Pacific Economic Cooperation (APEC)
Australian Defence Force
Behavioural Insights Team UK (BIT)
Booz, Allen & Hamilton (BAH)
British Army, UK
Center for Strategic and International Studies (CSIS)
Copenhagen Business School
Council of Ministers of the EU
Defense Advanced Research Agency (DARPA)
Defense Health Agency, USA
Department for Business, Energy and Industrial Strategy, UK
Department of Defence, Australia
Department of Economic Development, Dubai
Department of Health, UK
Department of the Premier and Cabinet Victoria, AUS
Economic Development Board, Singapore (EDB)
Economic Development Innovations Singapore (EDIS)
European Bank for Reconstruction and Development (EBRD)
European Commission, DG Agriculture
European Commission, DG Economic & Financial Affairs
European Commission, DG Education, Youth, Sports & Culture
European Commission, DG Employment, Social Affairs & Inclusion
European Commission, DG Justice & Fundamental Rights
European Commission, DG Research & Innovation
European Council on Foreign Relations (ECFR)
European Space Agency (ESA)
European Union External Action Service (EEAS)
Federal Financial Supervisory Authority, Gemany (BAFIN)
Finnish Defence Forces
Foreign & Commonwealth Office, UK
Gesellschaft für Internationale Zusammenarbeit (GIZ)
Global Education Cluster
Government British Columbia, Canada
Hellenic Armed Forces
Hong Kong Institute of Education
Housing & Development Board, Singapore (HDB)
Influence At Work
Inter American Development Bank (IAD)
International Air Transport Association (IATA)
International Civil Aviation Organisation (ICAO)
International Finance Cooperation (IFC)
International Labour Organization (ILO)
International Monetary Fund (IMF)
International Space Safety Foundation (ISSF)
Israel Education Network
Italian Armed Forces
Lech Walesa Institute, Poland
London School of Economics (LSE)
Louisiana Cultural Economy Foundation
Mayor’s Office, New York City
McKinsey & Company
Ministry for Mines and Petroleum, Western Australia, AUS
Ministry of Commerce and Industrial Development, Mexico
Ministry of Defence, Italy
Ministry of Defence, UK
Ministry of Economy, Argentina
Ministry of Education, Czech Republic
Ministry of Environment, Italy
Ministry of Finance, Chile
Ministry of Finance, France
Ministry of Finance, Germany
Ministry of Finance, Italy
Ministry of Foreign Affairs, Argentina
Ministry of Foreign Affairs, Switzerland
Ministry of Justice, UK
Ministry of Planning & Budget, Brazil
National Investment Development Agency, Argentina
National Security Council, USA (NSC)
New Orleans Music Economy (NOME)
New York University (NYU)
North Atlantic Treaty Organization (NATO)
Open Society Foundations
Organisation for Economic Co-operation and Development (OECD)
Organization for Security and Cooperation in Europe (OSCE)
Organization of American States (OSA)
Prime Minister’s Office, AUS
Prime Minister’s Office, Italy
Prime Minister’s Office, Poland
Swedish Armed Forces
Swiss Armed Forces
The Atlantic Council
The Behavioral Scientist
The Boston Consulting Group (BCG)
The Crisis Management Initiative (CMI)
The White House, USA
Tourism Agency, Italy
U.S. Agency for International Development (USAID)
U.S. Air Force
U.S. Department of Defense
U.S. Department of State
U.S. Department of the Treasury
U.S. House of Representatives
U.S. Senate Foreign Relations Committee
UN Conference on Trade & Development (UNCTAD)
UN Development Programme (UNDP)
UN Educational, Scientific and Cultural Organization (UNESCO)
UN General Assembly (UNGA)
UN Human Settlement Programme (UN-Habitat)
UN Industrial Development Organization (UNIDO)
UN Joint Programme on HIV/AIDS (UNAIDS)
UN Office for Project Services (UNOPS)
UN University (UNU)
University of Beijing
University of Edinburgh
University of Geneva
University of Oxford
University of St.Gallen
University of Sydney
University of Toronto
University of Warwick
University of Zurich
World Economic Forum (WEF)
World Health Organization (WHO)
World Trade Organisation (WTO)